Treatment Plan Coordinator

Job Description

We are looking for a highly motivated Treatment Plan Coordinator to join our General Dentistry Practice in Lower Mills part of Dorchester.

Interested candidates must have the following key competencies:

  • Must be enthusiastic, team oriented and work well with other co-workers
  • Must be professional, polite and have a positive attitude
  • Must have great communication and customer service skills
  • Must be a quick learner and motivated
  • Must have the ability to multitask

Job responsibilities include but not limited to:

  • Greeting patients
  • Registering new patients
  • Answering and managing phone calls
  • Scheduling and confirming patient appointments
  • Checking insurances
  • Collecting Payments
  • Ensure all Tx Plans are completed and presented to patients
  • Assist the patient in prioritizing their treatment and presenting financial options to them
  • Prepare and ensure all pre-authorizations are sent to insurance companies and followed up on in order to contact patient
  • Understanding dental benefit plans and educate the patient on their dental benefits
  • Perform general office duties

Job Type: Full-time

Salary: $21.00 - $25.00 per hour


  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off


  • 8 hour shift

  • Monday to Friday

  • Weekend availability

  • COVID-19 considerations:

To keep our receptionist safe we have installed sneeze guards and contactless payment options. Patients also have to fill out a form prior to arrival, sanitize hands and get temperature checks at front door.


  • High school or equivalent (Preferred)

  • Work Location: One location